Privacy Policy

The Broken Path is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant New South Wales privacy legislation.

1. Personal Information We Collect

We may collect personal information from you when you interact with our website, make a donation, sign up for a newsletter, or contact us. This information may include:

• Name and contact details (email address, phone number, mailing address).
• Payment and billing information (if you make a donation).
• Any other personal information you voluntarily provide to us via contact forms or email.

2. How We Use Your Information

The Broken Path collects and uses your personal information for purposes including:

• Processing and recording donations, and issuing tax receipts.
• Responding to your enquiries, feedback, or requests for information.
• Sending you updates about our charity’s work, campaigns, and events (you can opt-out of marketing communications at any time).
• Improving our website usability and user experience.
• Complying with legal and regulatory obligations as a registered charity and incorporated association in NSW.

3. Disclosure of Your Information

3.1. We do not sell, rent, or trade your personal information to third parties.
3.2. We may disclose your personal information to trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., secure payment gateways, email delivery platforms), so long as those parties agree to keep this information confidential.
3.3. We may disclose your information if required to do so by law, or to protect the rights, property, or safety of The Broken Path, our users, or the public.

4. Data Security

4.1. We take reasonable physical, technical, and administrative steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
4.2. While we strive to protect your personal information, no data transmission over the internet can be guaranteed as 100% secure. You provide your information to us at your own risk.

5. Cookies and Website Analytics

5.1. Our website may use “cookies” to enhance your browsing experience. Cookies are small files placed on your computer’s hard drive that help analyze web traffic or let us know when you visit a particular page.
5.2. You can choose to accept or decline cookies through your web browser settings.

6. Accessing and Correcting Your Personal Information

6.1. You have the right to request access to the personal information we hold about you, or to ask that we correct or update it.
6.2. If you wish to access or correct your details, please contact us using the email address provided below. We will respond to your request within a reasonable timeframe.

7. Complaints

If you have any complaints about how we handle your personal information, please contact us at infothebrokenpath@gmail.com. We take privacy complaints seriously and will investigate and respond to you as quickly as possible. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with the date of revision.

9. Contacting Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

The Broken Path

• ABN: 91 363 434 727
• Incorporated Association: INC2500178
• Charity/Fundraising Number: CFN/27534
• Email: infothebrokenpath@gmail.com
• Website: https://brokenpath.org/